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Download your KMSTRY data

Last updated: 27 August 2026

You can request a portable copy of personal data associated with your KMSTRY account. The export is provided as a ZIP archive containing human-readable HTML and machine-readable JSON files.

Request an export in the app

  1. Open KMSTRY and sign in to your account.
  2. Go to Settings → Account Center → Download your data.
  3. Choose the categories, date range and whether to include media.
  4. Confirm your request. We will notify you when the archive is ready.

Account and legal-consent information is always included. Precise location is optional, is off by default and requires recent identity verification.

What the archive may contain

Depending on your selection, the archive may include your account and profile, preferences, legal consents, check-ins, stories, social activity, messages you sent, reactions you created, venue memberships, event activity, subscription and transaction history, and your uploaded media.

Information belonging to other people is omitted, aggregated or replaced with export-specific references. Received message content, other users' private profiles and contact details, authentication secrets, device tokens, security signals and internal moderation records are not included.

Secure download and availability

  • The download is available only after you sign in.
  • The app verifies the archive size and SHA-256 checksum.
  • Archives normally expire after four days.
  • Archives containing precise location expire after 48 hours.
  • Download access uses a short-lived, single-purpose signed URL.

Export archives can contain sensitive information. Store them securely and share them only with people or services you trust.

Need help or cannot access the app?

Contact adops@brightmindshub.net from the email associated with your account. To protect your information, we may need to verify your identity before responding. Do not email passwords, one-time codes or identity documents unless our support team provides a secure method.

An export is a copy of available account data; requesting one does not delete or change your account. For deletion, use the Delete Account page or the in-app account deletion control.